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LIC launches 'Pragati' Mobile App for Development Officers | | | Early Times Report JAMMU, Sept 18: LIC launched a new mobile app 'PRAGATI' (Performance Review Application, Growth And Trend Indicator) for exclusive use of its Development Officers. This feature was launched at the hands of LIC Chairperson M R Kumar in the presence of Managing Directors, Mukesh Gupta, Raj Kumar, Siddhartha Mohanty and Mini Ipe and other senior officials of the Corporation today. 'Pragati' is a comprehensive mobile application which gives various information which are updated in near real-time about the performance of their agency force in critical areas of business performance like Premium collection, agency activisation, prospective MDRT / centurion agents etc., apart from monitoring their team on activities such as usage of agents mobile app and NACH validations. There is also a calculator to measure their cost ratio. This mobile app gives various information which are updated in near realtime about the performance of their agency force in critical areas of business performance like Premium collection, agency activisation, prospective MDRT / centurion agents etc., apart from monitoring their team on activities such as usage of agents mobile app and NACH validations. There is also a calculator to measure their cost ratio. LIC has been taking lot of customer centric and digital initiatives for ease of operations for its customers and field force. Recently LIC had launched the ANANDA Mobile App which is digital paperless solution which received overwhelming response from its agents. LIC has also come out with an artificial intelligence technology based app "Jeevan Saakshaya" which enables our Annuitants and retired employees to submit Life certificate from the comfort of their home. Our chatbot 'LIC Mitra' which is available in English, Hindi and Marathi has a daily enquiry of over 50000 with response success of over 95%. Our customer portal has over 1.8 crores registered policy holders with over 1.5 lakh customer's login in every day for availing various services. We believe that this mobile app - PRAGATI will be a major asset in the arsenal of our Development Officers which will empower them to plan their business strategies and monitor the performance of their team. |
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