 Early Times Report
CHANDIGARH, Jan 2: Haryana Chief Minister Sh Nayab Singh Saini has directed all Deputy Commissioners to ensure that information regarding Samadhan Shivir is widely and effectively communicated to the general public through various means. He emphasised that citizens should be clearly informed about the dates and timings of the shivirs so that they can register their grievances and seek timely redressal.
The Chief Minister issued these directions while chairing the state-level review meeting of Samadhan Shivir on Friday with all the Deputy Commissioners through video conferencing.
Nayab Singh Saini further directed that complaints received during Samadhan Shivir should be forwarded by the Deputy Commissioners with their clear and specific remarks. He also directed that no complaint should be disposed off or closed at the district level until its complete resolution is ensured.
Reviewing the progress, it was informed that a total of 17,699 complaints have been resolved during the past six months, from July 2025 to December 2025 during the Samadhan Shivirs. It was further informed that Samadhan Shivir are being organised every Monday and Thursday from 10 a.m. to 12 noon in the offices of all Deputy Commissioners and Sub-Divisional Officers (Civil) across the state. During these Shivir, citizens can directly submit their grievances.
The Chief Minister directed that all complaints received in Samadhan Shivirs must be resolved within a stipulated timeframe. He stressed that citizens attending the shivir should not face any inconvenience and that their issues must be heard with seriousness and sensitivity. He said that any negligence by officers at any level in this regard would invite strict action.
Taking cognizance of a complaint related to water drainage received during a Samadhan Shivir in a village of Ambala district, Sh. Nayab Singh Saini directed the Deputy Commissioner, Ambala, to constitute a committee for the early resolution of the issue. He directed that the committee should include the concerned department's Executive Engineer (XEN), the Block Development and Panchayat Officer (BDPO), and a representative from the Market Committee.
Additional Principal Secretary to Chief Minister, Dr. Saket Kumar, OSD to Chief Minister Sh. Vivek Kalia, OSD to Chief Minister, Sh. B.B. Bharti, and other senior officers also attended the meeting. |
