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news details
10-Minute Deadline
8/13/2026 10:34:41 PM
National Highway Authorities of India (NHAI) has set a 10-minute deadline for ambulances deployed on national highways to reach any accident site within a 10-km vicinity, to cut delays in emergency response. Failure to meet the timeline could attract a penalty of Rs 10,000 per incident.
NHAI, in its policy guidelines, further said that ambulances should bring accident victims to the nearest hospital within 1 hour from the time of ticket acceptance. Failure to meet the timeline will attract a penalty of Rs 10,000.
The delay in response time in case of accidents has been noted by the Supreme Court Committee on Road Safety, as well as in the performance audit by CAG.
All Project Directors (PDs) and Regional Officers (ROs) have been directed to ensure strict compliance of the guidelines.
The effectiveness of the NHAI initiative, however, will depend on implementation. A deadline on paper will have little meaning unless ambulances are strategically stationed at accident-prone locations and monitored in real time. The authorities should identify vulnerable stretches based on accident data and ensure adequate deployment of ambulances at these points.
Technology can play a crucial role in achieving the target. GPS-based monitoring, integrated emergency control rooms and real-time tracking can help authorities determine how quickly an ambulance responds after an accident is reported.
Such systems should also generate transparent records of response times so that accountability is measurable rather than merely claimed.
The Rs 10,000 penalty for missing the deadline is important because accountability is essential for any emergency-response system. At the same time, penalties should be accompanied by regular audits, maintenance of ambulances, adequate staffing and training of emergency medical personnel.
An ambulance may reach an accident site within 10 minutes, but its effectiveness ultimately depends on the skills and equipment available inside it.
There is also a need for greater public awareness. Motorists should know how to report accidents promptly, provide accurate location details and give way to emergency vehicles. The use of emergency corridors and responsible driving can further reduce response time.
For Jammu and Kashmir, where highways pass through mountainous and geographically challenging terrain, such a system assumes even greater significance. Difficult roads, tunnels, sharp curves, adverse weather and long distances between healthcare facilities make rapid emergency response particularly important.
The 10-minute target should therefore be viewed not merely as an administrative benchmark but as a commitment to saving lives. NHAI must ensure that the policy is implemented with seriousness, transparency and continuous monitoring. If every minute saved translates into a life saved, then investing in faster emergency response is not a cost—it is a public duty.
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