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| Public Grievance Module facilitated on Kashmir Zone Police Website | | | Early Times Report
SRINAGAR, Nov 26: In order to bring transparency from the police station level all the way among the top officers in the Kashmir region, a website of Zonal Police Headquarters Kashmir was facilitated with a public grievance redressal mechanism, here on Friday.
This has been done on the directions of Inspector General of Police Kashmir Vijay Kumar.
A police spokesman said, any person or party having any grievance on any matter related to police station or any individual police officer/official, especially with regard to misuse of official power/position and unwarranted harassment can file his/her grievance online along with relevant details through the public grievances module on the Kashmir Police Website https://kashmirpolice.jk.gov.in
"The grievance/complaint shall be monitored by designated officer at ZPHQ Kashmir and appropriate action as envisaged under law shall be taken within 15 days from the date same is received," the spokesman said.
Apart from filing of online grievances/complaints against the police personnel, suggestions/comments from community members to improve the police-public relationship shall be appreciated.
One has to browse the website, click on grievances, fill the required details viz, name, email, mobile number, district, type Message (grievance/complaint/suggestion/comments) Captcha check and send.
"Within a period of 15 days, a reply or action taken report shall be mailed to the complainant," the spokesman said. |
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