WhatsApp banned 14.26 lakh Indian accounts in February on the basis of complaints received from users via grievances channel and through its own mechanism to prevent and detect violations, according to monthly report published by the messaging platform. As many as 335 grievance reports were received and 21 accounts were "actioned" between February 1 and February 28. Out of the total reports received, 194 pertained to ban appeal while others were in the categories of account support, product support and safety, among others. "We respond to all grievances received except in cases where a grievance is deemed to be a duplicate of a previous ticket. An account is 'actioned' when an account is banned or a previously banned account is restored, as a result of a complaint," the report release on Friday said.
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