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Store ordered to pay Rs 21,000 compensation to customer for charging Rs 12 for carry bag
4/24/2022 11:06:29 PM
Clothing retailer Central has been asked to pay a compensation of R 21,000 to a customer for charging him Rs 12 for a carry bag. The decision taken by Andhra Pradesh's Vizag city's consumer court is one of the many such orders taken against offline retailers that charge for carry bags.
Central, which is a division of Future Lifestyle Fashions, was also directed by the Members of the Visakhapatnam District Consumers Commission-I to pay the Rs 12 back to the complainant named Seepana Rama Rao. Notably, Rao himself is an advocate and resides in Vizag city.
The commission has also directed the store to pay Rs 21,000 towards compensation for mental harassment. According to a report by The Times of India, the store was also ordered to pay Rs 1,500 towards the legal cost.
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