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Was J&K PSGA a cruel Joke with JK People?
In nine years, Govt. pays no single penny as penalty to delayed services
1/4/2020 11:51:34 PM


Jammu, Jan 4: Call it an irony of sorts or sorry state of affairs, the government has no records over whether it has paid any applicant penalty for not providing the service under the much hyped Jammu & Kashmir Public Services Guarantee Act (J&K PSGA) enacted in the year 2011.
Under the act, the concerned authority is of the opinion that the designated officer has failed to provide service to the eligible person or has caused delay in providing the service or has provided a service which is deficient in any manner, it may impose a fine on such designated officer of Rupees 250 for each day of such delay or Rupees 5000, whichever is less, in case of non-providing of service or delay in providing services ; and of Rupees 2000, in case of deficiency in service.
However, till date, the government seems to have paid not even a single person who has been made victim of the dilatory mode of functioning in the government departments. The government has no records available about whether it has paid any penalty to any person and what is the actual amount spent since the enactment of the act.
The state government enacted JKPSGA 2011 which came into force on August 10, 2011. The act was ought to provide delivery to the people of the state within the stipulated time limit and relate to the matters connected therewith and incidental thereto.
A senior official within the dispensation told Early Times that the services being rendered towards the common masses by the government departments who come under the ambit of the act continue to remain pathetic in nature and the act has been kept confined on papers only. “It is an open secret that unless you aren’t affluent or able to grease palms of the officials, your work wouldn’t get done in any government office. This is a living reality in Jammu and Kashmir and acts like JKPSGA don’t even matter a bit,” says the Official. He added that even when the graft related complaints keep spiking with each passing day, the inability of the helmsmen to rein in the corrupt only reflect its seriousness in giving better services to the common masses.
It was informed that even when more than seven years have passed since the enactment of the Act, Designated Offices (DOs) in government departments least bother about maintaining a register in a prescribed form wherein necessary details such as name and address of the applicant, service for which the application is given, last date of the stipulated time limit, application allowed or disallowed and date/ details of the order passed are to be recorded.
There are meanwhile reports coming to fore that a detailed report has been sought by the Lt. Governor himself to get first hand appraisal of the reasons due to which the act has been kept in limbo for so long and the common person too isn’t getting benefited from it in any way.
It is pertinent to mention here that there have been plethora of measures taken by the present administration to rein in the corrupt and provide Hasse free governance to the common masses who have been bearing the brunt of the anarchic system of functioning of the popular regimes of the erstwhile state.
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