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DGRO establishes under NFSA grievance redressal
3/13/2016 10:42:36 PM
Early Times Report

Udhampur , Mar 13 : District Administration, Udhampur, has established District Grievance Redressal Office under National Food Security Act to seek public complaints about inclusion, exclusion, modification in database and actual supply of ration.
Meanwhile the Deputy Commissioner has handed over the completed database to Directorate of Consumer Affairs and Public Distribution Department after completion of final round of fidelity exercise which will be followed by adjudication of complaints and grievances by DGRO.
Deputy Commissioner, Udhampur, Dr Shahid Iqbal Choudhary, will act as District Grievance Redressal Officer (DGRO) assisted by Sub-Divisional Magistrates, Tehsildars, Asstt Director CAPD, TSOs and other members of the committee.
The DGRO Establishment will receive complaints between 10am to 5pm on all working days and weekly disposal will be uploaded on website every Monday
A workshop for media persons was organised at District headquarters to discuss various aspects of National Food Security Act and it's transparent implementation. Print and electronic media persons were briefed about the status of NFSA in district and mechanism of Grievance Redressal established for entertaining and deciding complaint.
The DC informed that children aged 6 months to 14 years of age are provided ration under NFSA as per ICDS and SSA norms and at the moment 1-5 years children have not been uploaded on National Database as per instructions of Administrative Department since additional allocation will be provided for this group over and above NFSA as per norms of ICDS and SSA.
The DC highlighted the Food security allowance permissible under NFSA, Rs 6000 incentive for pregnant women and lactating mothers. He added that DGRO will function 10am to 5pm every day and complaints will also be received via mail, telephone, SMS etc apart from written complaints.
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