Early Times Report
Jammu, Sept 8: National Payments Corporation of India (NPCI), the umbrella organization for all retail payment system in the country has initiated a first-of-its-kind 'e-Payments Literacy Workshop' in Jammu & Kashmir on the occasion of World Literacy Day. According to press release, the nationwide event was hosted by NPCI representatives in 28 states at 120 centres supported by all 56 Regional Rural Banks'. More than 24000 participants from RRBs took part in the initiative at the same time. Participants who have attended the workshop were familiarized with customs of ATMs and its numerous features like Cash Withdrawal, Balance Enquiry, Mini Statement enquiry etc. Consumer redressal advices and other precautionary tips on PIN change and Fund transfer were demonstrated. Security tips like mobile number registration, seeding Aadhaar with bank and LPG subsidy process were also presented. Payment solutions through RuPay card at PoS, e-comm, ATMs channels were encouraged along with NPCI's customer friendly fund transfer services. Balachandran M, Chairman, NPCI released a 'smart payments' e-Book manual that was presented to banks across all locations by NPCI officials. The booklet contains 136 basic, relevant and easy to understand FAQs on ATM transactions, RuPay Debit Cards, PoS Usage, E-commerce transactions, IMPS (Immediate Payment Service), AEPS (Aadhaar Enabled Payment Service). The process and procedures through FAQs have been divided into 5 sections based on combination of payment products and NPCI's services like NFS (National Financial Switch), Debit Card, IMPS, AEPS and APBS (Aadhaar Payment Bridge System) which are meant to address the basic challenges faced by the consumers. |