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| Govt sets up Complaint Redressal Cell in treasury deptt | | | Early Times Report
Jammu, Dec 11: Government has set up a Complaint Redressal Cell (CRC) to look into complaints against any staff in the Accounts and Treasury Department with regard to pending claims.
"A Complaint Redressal Cell (CRC) has been formed to address any grievance against any staff member of the Accounts and Treasury department with regard to pending claims in treasuries," Altaf Hasan Mirza, Director General - Accounts and Treasuries, Finance Department, said.
"In case any body has any grievance against any staff member of the treasury he/she is requested to send the message through SMS or e-mail on the following numbers," he added.
Mirza said that as far as possible, the complaint or grievance should be specific and not general type and vague, he added.
He said the complainant should give his name, details of the employee against whom complaining and reference to the claim pending at treasuries.
It is for the information of public that the working in most of the treasuries of the state has been made online (computerised) and the finance department is in the process of making online payments at all the treasures in the very near future, he added.
The Director General informed that the payments at the treasuries both in case of online and offline are being made strictly on the pattern of First In First Out (FIFO).
"The claims in the shape of bills/cheques representing payments under various objects of expenditure like salaries, pensions, GP Fund, works, material and supplies, relief, gratuity commutation etc which are received by the treasury officers during the day are scrutinised by them for verifying if the payments are covered under codal provisions and proper budget provision," he added.
He said that each Treasury Officer submits list of object wise liabilities in respect of those cheques/bills which are fit for payment in a consolidated form to the Finance Department through their respective provincial directors at the end of every day.
He has also informed that the cash management committee of the Finance Department authorises release of payments in favour of the treasury officers through respective directors depending upon the availability of resources. The amount is authorised by the Cash Management Committee object wise, he added. |
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