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Kupwara residents begrudge alleged overcharging by BSNL 11/17/2016 9:40:58 PM Early Times Report Kupwara, Nov 17: In wake of current unrest in Valley, many of Bharat Sanchar Nigam Limited (BSNL) subscribers are aghast over the over charges on their connection of company in district Kupwara from last few months in one or the other pretext. Locals alleged that the BSNL Kupwara is charging installation and security every time customer goes to CCS (Customer Care Service) for their bill settlement. "Broadband subscribers of Government of India owned Bharat Sanchar Nigam Limited (BSNL) in Kupwara expressed strong resentment against what they termed "unjust" action by BSNL Company, some local resented and maintained that BSNL is the only telecom service provider which charges installation and security from a customer fifth time until they have not accepted the bill from customer. Rauf Hussain , a BSNL Broadband subscriber from Kupwara town said, "I received bills from my BSNL broadband number (01955-252255) amounting to Rs 675, but this month they have raised bill amounting to Rs 1334 which is unjustified." He added that he had already paid the amount of 3000 Rs when the bill was only 2882 along with Rs 90 payment made through online for the broadband usage and the balance was nil but the company again has sent me a bill worth Rs 1334 including installation charges which i have already paid during previous bill payment." "I wonder why the authorities have charged the installation charges again, he lamented and said, " I was made to pay the installation and security charges for the fifth time in a row reasons better known to the co0ncerned. Like Rouf, many other subscribers lamented the company should withdraw such inflated bills and demanded a legal action against erring official. When this reporter tried to contact General Manager BSNL on his cell number 9419020001, despite repeated attempts the concerned official could not be contacted to get his comment in this regard.   Share This News with Your Friends on Social Network     Comment on this Story

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